​True story – An end user confided in me about a password sharing predicament that got him in hot water with his IT and Human Resources departments. The employee’s corporate-issued computing device needed some IT maintenance. So, IT requested the end user share his password so IT could resolve the issue. However, the employee objected to the password sharing request and asked for IT to just reset his password. That way, the employee could perform a password change without ever exposing his password.

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