Editor’s note: Cisco is a client of the author.

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This week’s big event was Cisco Live, a virtual affair that focused on analysts and reporters as the company showcased  Webex and the related 400+ improvements implemented during the COVID-19 pandemic.

The past year has forced companies to re-think videoconferencing offerings like Webex, which went from occasional use to general — often daily — use, allowing remote employees to connect. Three products rose to the top: Microsoft Teams (Microsoft is also a client), Zoom, and Webex. 

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