As businesses go digital and customer experience (CX) improvements are delivered via new applications and services, the team of developers that build these experiences become central to getting things done and driving revenue. Indeed, the speed of development often determines the speed of business, and dev teams’ need to innovate demands that they be given the optimal tools and flexibility to customize those tools to be successful. That means eliminating siloed systems and tools that result in inconsistency and make it difficult to innovate quickly and collaborate efficiently.
Complexity is the enemy of efficient and timely development. Developers are most comfortable using specific environments or tools, and every time they must work with technology that they aren’t facile in, the process slows down. Ideally, they should share one modern, cloud-native framework that enhances the team’s productivity.